Volunteer for the Garden

Volunteers are an important and valued part of the National Botanic Garden of Wales

As one of the most visited Gardens in the UK, we are noted for our friendly atmosphere and approach to our visitors. We value and very much appreciate our volunteers and regard them amongst our important ambassadors, whether on site or wherever they go in the world, contributing to developing and promoting our reputation.

Why we support and need Volunteers

The Garden recognises that the activities of volunteers are an important positive force in raising the organisation’s profile and support in the community.  Volunteers are a vital part of the Garden’s lifeblood and are amongst its ambassadors. Volunteers are able to bring special extra skills, experience, and dimensions to benefit the Garden. They also help link the Garden closely with the wider community – the community of place and the community of people. Engaging a wide diversity of perspectives and approaches is widely acknowledged as bringing added value to organisations.

As with a lot of charities in the UK, the Garden’s resources are limited. Therefore, to enable the Garden to meet its objectives it has developed and maintains an essential, balanced, effective, and mutually beneficial staff/volunteer partnership. This is based on the principle that Garden staff provide the structure, organisation, direction and day to day management, whilst volunteers add value to the Garden’s work by performing a wide range of roles, contributing their time, flexibility, experience and specialist skills. Thus within this framework, volunteering is a legitimate and crucial activity which is supported and encouraged by the Garden.



Volunteering Opportunities 

The National Botanic Garden of Wales has the following volunteer placements available.

If you like meeting people, enjoy a chat and have a desire to make sure that our visitors have a truly enjoyable visit, then you may be interested in the following volunteer positions:


Buggy Driving – Visitor Services

With the opening of the British Bird of Prey Centre and our restored Regency Landscape, we are introducing extra visitor buggy services for our less mobile visitors.

We are currently looking for buggy drivers for the following days Tuesday to Sunday.  The rota is generally from 10am to 1.30pm and from 1.30pm to 5 pm – summer hours only – afternoons more available than morning placements

In order to meet demand, we now have two buggy drivers on duty morning and afternoon.

Full training will be given –  usually on a Wednesday, though other times may be available to suit.

Volunteers must have a clean driving licence, be able to lift a wheelchair, pram/buggy onto one of our golf buggy’s and secure with provided bungee straps.  Drivers need to visually inspect the buggy before use and report any problems to the Visitor Services team. Above all, volunteers must be alert and ever aware of our visitors whilst driving on site.

Due to present Covid19 restrictions, buggy drivers must wear a mask on the buggy but masks not provided due to individual requirements. Hand sanitiser will be available to all drivers/visitors using the buggy.

For further details please contact – jane.down@gardenofwales.org.uk


Stewards – Main Visitor Entrance

Due to high visitor numbers, we are seeking volunteer stewards to meet and greet our visitors, help with any enquiries, hand out information when required, and ensure that our visitors comply with social distancing rules when queuing etc.

Days required:  Tuesday to Sunday

Hours:  Morning from 10am – 1pm and Afternoon from 1pm – 4pm

For further details please contact – jane.down@gardenofwales.org.uk