The Botanic Garden has been designed to be accessible to all visitors whatever their ability.
If you are disabled or have mobility issues, there are several options available to help you explore the Botanic Garden:
We have several wheelchairs at our visitor entrance, the Gatehouse, which are free to hire for the duration of your visit.
Shuttle Buggy Service
Our regular shuttle buggy service can take you to most parts of the Botanic Garden, including the restored parkland, and return you to the Gatehouse.
Mobility scooters are available to hire from the Gatehouse. The hire fee is £15 per day, plus a £15 deposit. The deposit is refunded at the end of your visit if the mobility scooter is returned in a satisfactory condition. Please note, our mobility scooters are only permitted to be driven on tarmacked paths and therefore are unable to be taken around the restored parkland or the British Bird of Prey Centre.
Due to restricted numbers, we advise you to reserve a mobility scooter for your visit, to do so please call 01558 667149.
Changing Places Facility
There is a Changing Places facility near the Gatehouse. Changing Places are designed so that they are completely accessible and provide sufficient space and equipment for people who are not able to use the toilet independently. Please note, a RADAR key is required to access the Changing Places room.
Apart from assistance dogs, dogs are only permitted to the Botanic Garden on Mondays and Fridays, as well as the first full weekend of every month.
For the safety of all our visitors, we do not allow bicycles or skateboards into the Botanic Garden.
Visitors to the Botanic Garden
This Garden is a very special place and covers 568 acres. While much of the site is served by wide flat, hard paths, some routes are more challenging. Some of the surfaces beyond the core Garden can be uneven, steep and slippery. We therefore advise that suitable footwear is worn.
Without limiting NBGW’s liability for death or personal injury caused by negligence, NBGW cannot be held responsible should any injury occur.